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Learn From the Quiet Adopter You Already Employ

Your second-best finance worker just closed the month three days early, and the only thing that changed was she started running reconciliations through Copilot. Before you write the next job ad, look at what's already happening under your own roof. Find the quiet adopter, learn exactly what they're using, and figure out what would have to be true to trust it across the team.

Phil Graham
May 20, 20262 min read
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The person you mentally score as your second-best finance worker just finished the month-end close three days early, and the only thing that changed was she started running her reconciliations through Copilot. Same desk, same hours, same paycheque. All over Victoria this is happening quietly, one person at a time: the bookkeeper, the AR clerk, the communications coordinator opening ChatGPT on a Tuesday and getting back two hours of their day. Nobody announced it. It just started. It changes how you think of productivity.

So before you write the next job ad, look at what's already going on under your own roof. Pick one person who is clearly getting more done, ask them exactly what they're using and how, and ask what would have to be true (a clean process, a second set of eyes on the output) for you to trust it across the team.

Learn from the quiet adopter you already employ.

Do that and the picture changes fast. Your good people stop drowning in busywork and get back to the work you actually hired them for, your close gets faster, and growth stops meaning "add another salary." Who on your team is already further ahead with this than you realized?

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